Client services

Questions

What are the pieces made of?

Every piece is made from stainless steel. Gold-tone pieces are stainless steel with a gold-colour finish; matte black and polished black pieces are stainless steel with a black finish. Stones and pearls are described on each product page.

How do I find my ring size?

Wrap a thin strip of paper around the base of the finger, mark where it overlaps and measure the length in millimetres. Compare it with our size guide. If you fall between two sizes, choose the larger one.

How do I choose a chain length?

An 18-inch chain sits at the collarbone, 20 inches just below it, 22 inches at the upper chest and 24 to 26 inches falls long. Chokers run 12 to 16 inches. When layering, leave about two inches between chains.

How should I care for my jewelry?

Wipe with a soft, dry cloth after wear. Keep pieces away from chlorine, perfume and harsh cleaners, and store them separately so finishes do not rub against each other.

Where do you ship and how long does it take?

[Confirm before launch] We ship within the United States and to selected countries. Orders are dispatched within 2–4 business days; delivery estimates are shown at checkout.

What is your return policy?

[Confirm before launch] Unworn pieces in original condition can be returned within 30 days of delivery. Earrings are final sale for hygiene reasons.

Can I exchange a size?

[Confirm before launch] Ring and bracelet sizes can be exchanged once for a different size where stock allows. Return shipping for exchanges is paid by the customer.

Still unsure?

Write to us

Sizing, orders, or a piece you have in mind. We reply within one business day.